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Vaak gestelde vragen

Vaak gestelde vragen over het huren van een vakantiehuis in Umbrie Italie via Villa in Umbria, over Umbrie in het algemeen en wat er in Umbrie zoal te doen is.

Vragen over het huren van een villa of appartement in Umbrie Italie

Wie is Villa in Umbria?

Villa in Umbria is een intermediair voor verhuur van vakantiewoningen in Umbrie, Italie. Meer details over ons, Saskia en Willemijn, kunt u vinden op de pagina 'Wie is Villa in Umbria'.

Waarom ontvangen we geen antwoord op onze email aan Villa in Umbria?
Wij geven altijd binnen 24 uur antwoord op email en normaal gesproken een stuk eerder zelfs. Echter gezien het bestaan van spam-filters komen onze emails niet altijd aan op hun bestemming. Kijkt u dus in de spam filter en mocht daar ook geen antwoord van ons inzitten, stuur osn dan nogmaals de email of bel ons. Het kan namelijk ook gebeuren dat uw email nooit bij ons aan is gekomen.

Aankomst- en Vertrektijden van de vakantiewoningen in Umbrie Italie.

Aankomsttijd is normaal gesproken vanaf 16 uur. De vakantiewoningen moeten worden schoongemaakt en dat kost even tijd. Mocht u echt eerder aan willen komen dan kunt u ons dat laten weten en proberen we iets voor u te regelen. U zou bijvoorbeeld uw bagage achter kunne laten en boodschappen gaan doen of u zou bij het zwembad of in de tuin kunnen wachten tot de schoonmaak klaar is. 

Vertrek is altijd voor 10 uur 's ochtends, aangezien de eigenaren voor de gasten die na u komen schoon moeten maken.

Informatie over Umbrie en de directe omgeving van het huis dat u gaat huren.
Nadat u via ons heeft geboekt krijgt u log-in gegevens van een andere website waar we nog meer informatie over Umbrie hebben verzameld. Er staan ook praktische tips op over vakantie in Italie in het algemeen. Hier vindt u ook de routebeschrijving naar uw vakantiewoning en de contactgegevens van de eigenaren van de vakantiewoning.
We hebben ook informatie over restaurants and winkels en in de meeste gevallen kunnen de eigenaren u ook tips geven omdat ze de dorpjes rondom de vakantiehuizen heel goed kennen.

What are the arrival and departure times at the holiday rentals in Umbria, Italy?}

The holiday rentals all have to be cleaned. Therefore in most cases arrival is after 16.00 hrs (4 pm). In case you really do need to arrive early, please let us know and we will try to arrange something (for example you could leave your luggage and go shopping or you could wait by the swimming pool or in the garden). 

Departure times are  before 10 in the morning usually and this can not be changed because the owners need time to clean for the next guests.

Are arrivals always on Saturday?
In high season most villas and apartments have their change-over day on Saturday. However we do have exceptions. Please enquire.

How does the booking process work?
You can book in three ways:
1. You can Dit e-mailadres is beschermd tegen spambots. U heeft Javascript nodig om het te kunnen zien. with what you are looking for and when so we can suggest the best holiday rentals we have available for your wishes. If you decide to book we would need your address and telephone numbers so we can add you to our booking administration system.
2. You can request a booking online by clicking on the dates you would like on the calendar of the holiday rental you would like to book. The booking request form appears below the calendar and you can fill this in. You receive an email with your booking request. We will double check with the owners that the holiday rental is indeed available and then confirm your booking.
3. You can call us (see our contact details) to discuss what you would like for your holiday to Umbria and we will be able to recommend the most suitable rentals. At some point however, we will need your email address because we send all the booking forms and arrival information via email.

In all cases, once we confirm the booking, we will send you the agreement with, amonst others, the bank details of the owner of the holiday rental. You can make the downpayment and once the owner has received this we will let you know.

Can we get an option for a while?
Yes in most cases we can keep one holiday rental in option for a few days. Depending on the situation the option can be for one day, two days or longer. However, usually options are not for a long period.

If we need to cancel, do we get our downpayment(s) back?
The agreements differ per house owner. However in most cases you get your downpayments back if we manage to rent the house to others (in the same period). The owner does keep a small administration fee. The details are described in the rental agreement you will receive when booking. We are adding this information to the 'conditions' described on the detail page of each holiday rental.

Where do we find information about Umbria and the area around the holiday rental?
Once you have booked you will receive the log-in details for a website we have made with more information about Umbria and very practical tips about a holiday in Italy in general. The directions to the holiday rental are also on this website, together with the contact details of the owners of the vacation rental.

We also have some information about where to eat and where to shop and in most cases the owners of the holiday rental will be able to recommend places as well.

We can not see our holiday rental on the map in the details page, how come?
We have used the Google maps interface to show where the holiday rentals are. It happens that some maps have not been updated in several years, therefore not yet showing the holiday rental or a newly built swimming pool. 
Most vacation homes are clearly visible by zooming in far enough and in the 'satellite' or 'hybrid' mode.

Can you organise a cook to come to our villa to prepare a nice meal?
We know several cooks who provide these services. You will find further details on the website you can log into the moment you have booked through us.

What times are shops usually open in Umbria Italy?

Most shops are closed on Sundays.
The rest of the week most shops are open from 8 or 8.30 in the morning until 12.30 or 13 hrs and then again from 16 hrs to 19.30 or 20 hrs.
Some bigger supermarkets have the so called 'orario continuato' and do not close during lunchtime.
On Thursday afternoon small food stores are closed.
We have listed the important bank holidays on the website you will get log-in details for the moment you have booked through us.

We really like Villa in Umbria, can you recommend other holiday rentals in Italy?
We get this question regularly. We have made a page with the few places we can recommend: Holiday rentals in other parts of Italy

Getting to Umbria and around

Can we get to our holiday rental using GPS or Tomtom?
It happens regularly that guests do not print the directions and rely solely on the use of their GPS or TomTom. However in Umbria this does not always work. In case it does work, it can happen that the GPS leads you to the vacation rental via a different route than the one we suggest in our directions. We have had guests getting terribly lost and also stuck on a small dirtroad in the woods where cellphones do not work.

We are happy to help as much as we can with directions and where possible we try to give GPS coordinates. However please always follow the directions we have made to get to the vacation rental!
In case you do get lost you can reach the owners and they will guide you. Otherwise you can call us and we will help you find the holiday rental.

Which ate the best airports to fly to for visiting Umbria in Italy?
We have a webpage with more information about the different airports for Umbria that one can fly to best when visiting Umbria in Italy.

Do we need to rent a car to visit Umbria?
Depending on the vacation rental you have chosen, you will need a car or not. However, even if the vacation rental is easy to reach by public transport, do keep in mind that many of the beautiful Umbrian hilltop towns are not.

Depending on public transport means you need more patience and accurate timing. On the webpage getting to Umbria we have also listed the train schedule website and some local bus companies with their schedules.

Do Dit e-mailadres is beschermd tegen spambots. U heeft Javascript nodig om het te kunnen zien. which of the holiday rentals are best to rent when visiting Umbria without a car.

Where should we hire a car in Umbria?
We have a webpage with more information about a car rental company that can book cars from all airports and many town centers and railway stations in Umbria.

Do you do any shuttle services or know of any chauffeur driven car services?

We do have several people we can recommend that offer chauffeur driven car services. They can pick you up from the airport and bring you to your holiday rental and they can also drive you around for some sightseeing. We recommend GianLuca the 'Umbrian Driver' but in case he is already booked, do let us know because we also have two other small companies offering the same sevices.

Things to do in Umbria Italy

We would like to cycle in Umbria, is this possible?
Umbria is rather hilly and the Eastern part even mountainous. Getting around on a bicycle is therefore not easy unless you are well prepared.
The website 'Bike in Umbria' gives several itineraries on different levels (easy, intermediate and difficult). You can also buy a booklet from the Comunita Montana with 25 loop itineraries around the Lake Trasimeno.
In most bigger towns you can rent a bicycle (mostly mountain bikes).
Do keep in mind that Umbria is very hot in June, July and August. If you are planning on cycling in these months you will have to get up very early because after 10 or 11 hrs it is so hot that doing any outdoor sport is a challenge (apart from swimming).

We would like to do some horseback riding in Umbria, is this possible?
There are many riding schools in Umbria, but not everywhere do they organise tours out in the hills. Where they do you are going with a guide and will have to first demonstrate that you are able to ride a horse.
The best place we know is close to Citta di Castello, in the North of Umbria. Please let us know if this can be of interest so we can email you further details.

We would like to play golf in Umbria, is this possible?
Umbria has four golf courses.
The famous Antognolla Golf is just North of Perugia and has the most scenic golf course, around a beautiful old castle. 18 hole.
Santa Sabina is in one of the outskirts of Perugia. 18 hole.
Close to Citta di Castello we have Fattoria Caldese, a small golf course of 9 holes.
On the West side of Lake Trasimeno Lamborgini golf course also has 9 holes.

Can we rent scooters in Umbria Italy?

Yes there are a few places where you can rent scooters.
The best we know is close to Lake Trasimeno and you can make some nice trips around the lake. The lady who rents the scooters has itineraries and speaks English. You will find further details on the website you can log into the moment you have booked through us.

We would like to do a cooking course in Umbria Italy, can you recommend some?

There are several places where you can do cooking courses in Umbria. You will find further details on the website you can log into the moment you have booked through us.

We love to hike. Where should we go in Umbria?
The best vacation rentals for hiking are Il Podere, Casa Preci, Terrazza di Preci and Agriturismo Pietralunga.
Throughout Umbria you can hike very well. There are nice trails around Lake Trasimeno for example. The Comunita Montana has an English booklet with 30 itineraries. You can buy this in most bookstores in Umbria or at the Tourist Information.
One can also walk on the Monte Subasio between Spello and Assisi. The Tourist Information has more details of Assisi and Spello (after the walk to Spello or Assisi you can get the train or bus back)

What kind of weather can we expect  in Umbria Italy
The weather in Umbria webpage has a nice overview with the average weather (rainfall, humidity, temperatures etc) in Umbria. On this page you can also see the weather we have here now and the forecasts.

Are there any concerts we can go to in Umbria Italy?
In Umbria there are throughout the year many concerts, both jazz as well as classical music and some pop concerts as well. We will post events via our social media.

We love to visit all kinds of markets, does Umbria have food markets and antique markets?
There are weekly markets in most towns in Umbria.  
The antique markets are always on the weekends once a month. Perugia, Citta di Castello, Orvieto, Todi, Campello, Spoleto, Castiglione del Lago, Amelia and more.

Copyright © Villa in Umbria 2014
BTW: IT-03362700548
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Villa in Umbria - vakantiehuisjes en villas in Umbrie Italie
Via Santi Bistarelli 6, 06069 Tuoro sul Trasimeno (PG)
Mobiel: +39 3485367450 - info@villainumbria.com