Covid-19 measures

Cancellations

Due to the very uncertain situation in the world because of the Covid-19 disease, we had to be very flexible and will still be as flexible as possible in case guests need to cancel. 

If you book now for 2021, we do not require prepayment. We expect you to make an initial payment in March 2021, before Easter, to confirm your booking. If the situation is still very uncertain at that time, we may ask you to pay half of the first payment, after agreement with the house owner. 

Final payments with most houses are made 4 to 6 weeks before arrival. If the situation is still very uncertain by then, you can postpone the final payment until just before arrival.

Note that we always recommend you taking a cancellation policy. Currently insurance companies do not cover cancellations when caused by government restrictions and travel bans. In that case, you can reschedule your booking with us and your payment will be used for the new booking. 

Several insurances now offer a cancellation policy that also includes the situation in which you fall ill with Covid-19 and have to cancel because of it. Ask your insurance company whether they also cover this illness.

In 2020, nobody who booked a home via Villa in Umbria lost his payment. We strive to achieve the same in 2021.

In case you are interested in reading the infection statistics of Umbria, here is a link to the corona dashboard of Umbria. The Italian government gives a weekly update in English.

Cleaning and disinfection

All house owners have been informed of the particular requirements regarding cleaning. On top of the usual cleaning procedures, a disinfection will have to be done at each changeover, following standards issued by the World Health Organisation and the Italian government.  


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